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Call: 800-769-8750


AZ Department of Insurance

License # 98568

Member of Arizona Insurance Claims Association

dan townsend

senior affiliate

michael peterson

founder & owner

john k. mcdougall

senior affiliate

Mr. McDougal has over 40 Years of Insurance Experience, Serving as a  Public Adjuster & Appraiser, Insurance Claims Consulting Insurance Litigation Preparation Expert Witness Insurance Claims Handling,  Owner/manager/agent of a independent multi-line insurance agency.

He currently holds  Arizona State licensing and/or credentials in:

- Property/Casualty Adjuster

- Certified Paralegal

- CP

- Property Law Claims Specialist


- Certified Real Estate Appraiser


Mr. Townsend is licensed by the Arizona Department of Insurance. He has exclusively represented policy holders for over 22 years as a Pubic Insurance Adjuster, Appraiser, and Expert Witness in both residential and commercial losses.

He has over 35 years experience as a Partner/Managing Member of a Commercial/Residential Construction Company, making him skilled in construction principles and practices. He is also accredited/certified with the Xactware Corporation, the industry standard in property damage estimating and evaluation.

Mr. Peterson is a second generation General Contractor with over 30 years of Trade, Management, & CEO experience in construction. He is currently the qualifying party for both a Residential and a Commercial General Contracting liscense in Arizona. 

He is a Licensed Property & Casualty Insurance Adjuster with over 15 years experience, an Insurance Appraiser and Umpire for Appraisal Disputes, a court appointed expert witness, and an expert in policy interpretation and also construction methods, management, and estimating. 

meet our team

when it comes to

insurance & construction

Policy Holders can rest assured knowing our Extensive Knowledge of Construction & Insurance Regulations Specific to Arizona is being utilized to provide them the best possible settlement.


From Flagstaff to Tucson and all the communities around and in-between, AICS is Your Hometown Advocate looking out for Your Rights in the smallest of claims to the largest of catastrophes.

Experience you can trust

for the results you need

Insurance companies have an inherent conflict of interest between saving money for their company coffers versus providing full benefits for their customers. 

This conflict all-to-often results in an inadequate payment or even a partial or even full denial of coverage. Some less scrupulous insurance companies are unresponsive or drag out the claim until their customers simply give up.

With legions of adjusters, attorney's, & experts at the insurance company's disposal, the average person filing a claim is at a severe disadvantage in the event of a dispute.

About Us

AICS adjusters are Arizona Licensed & Trained insurance policy experts who work solely for the Home & Business policyholder & NOT the insurance company.

AICS levels the playing field with it's own team of insurance & construction experts. We work hard on your behalf to secure the Full Amount rightfully & contractually owed to you under the promise and contract of your insurance policy.

Member of

AZ Insurance Claims Association